For customers

Customer Services

  • Infokiosk

    You can find the PALLADIUM Infokiosk on the ground floor, on the left behind the main entrance from náměstí Republiky. In addition to the information service, there is also a lost and found, first aid, and you can buy PALLADIUM gift vouchers there.

  • Services for wheelchair people

    Are you in a wheelchair and need to shop? Take advantage of the PALLADIUM service, thanks to which you will be able to handle your shopping in PALLADIUM without any problems. All you have to do is ring the bell located at the entrance from náměstí Republiky (in front of the entrance doors on the furthest right silver pillar) or Na Poříčí street (in front of the entrance door at the bottom right of the facade) and wait for an assistant to come.

  • Dry cleaner’s

    You can find the dry cleaner’s and laundry on floor -2. They offer dry cleaning, washing, ironing, repairs, and alterations to clothing.

  • Repair of watches and jewelry

    The Top Time kiosk (ground floor) takes care of repairs of watches and jewelry.

  • Gift wrapping service

    Offer of unusual wrapping papers, gift baskets made to order with delivery service, custom production of luxury gift boxes, offer of gift bags, wrapping papers, ribbons, and gift decorations. All this in the Gift Wrapping Service stand (floor -2, across from Sportisimo).

  • Travel Agency

    Are you looking for some cool tips on where to spend your vacation? Come and get inspired by the Blue Style travel agency (floor -2, in the metro passage).

  • Cash-back

    The Albert supermarket (floor -2) offers a cash-back service, i.e. a convenient cash withdrawal without the need to withdraw cash from an ATM.


Connect to the internet for free in PALLADIUM via PALLADIUM Free Wi-Fi. High-speed Wi-Fi coverage is available on all five floors of PALLADIUM. You do not need to log into Wi-Fi. We recommend to read the rules of use before using Wi-Fi.

We wish you a comfortable browsing on the Internet in PALLADIUM!

Rules for visitors of PALLADIUM